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Swimming lanes clearly show a role/responsibility per line/lane. Such maps should be very good and clear. But if there are too many tasks, they become too complex. Then it is better to use the method described above.

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RACI

Manage QM365 has a list called "Responsibilities" (Functions and Reports > Process/Documentation > Responsibilities). Here you can create and add roles for various areas of responsibility that can be tagged to processes and activities. The role register must of course contain all relevant roles before working with this. The marked processes will show the relevant roles for each responsibility in the resource view.

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