The QM356 sends a number of notifications to the users in the system based on various parameters. Below you will see each module and list the modules, lists and which notifications and notification types which are sent out.
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Trigger | To | CC | Type of notification | Repetitive |
|---|---|---|---|---|
Creation of a new case | Case manager | Informed | DFFS |
|
Further case to a new person in charge | New case manager |
| DFFS |
|
Case expires | Case manager |
| Flow |
|
Reminder 14 days after the due date has passed | Case manager |
| Flow | x |
Case passed 30 days over (can be changed) | Escalation |
| Flow |
|
Escalation reminder every 30 days | Escalation |
| Flow | x |
When the case is closed | Reporting |
| DFFS |
|
When the case is reopened | Case manager | Reporting | DFFS |
|
Mail to Responsible regarding the case in view mode | Case manager |
| DFFS |
|
Message to Notifies about the case in display mode | Reporting |
| DFFS |
|
Mail to desired email addresses with a link to the case | Selected recipients |
| DFFS |
|
Better -
...
Actions
Trigger | To | CC | Type of notification | Repetitive |
|---|---|---|---|---|
Creation of a new measure | Responsible |
| DFFS |
|
Measures expire | Responsible |
| Flow |
|
Measures change the person responsible | New Responsible |
| DFFS |
|
Measures are closed | Created by |
| DFFS |
|
Urging on measures every 14 days | Responsible |
| Flow | x |
Report to the person in charge | Responsible | Reporting | DFFS |
|
Message to reporter | Reporting | Responsible | DFFS |
|
Better -
...
Verifications
Trigger | To | CC | Type of notification | Repetitive |
|---|---|---|---|---|
New follow-up check | Responsible |
| DFFS |
|
Upon maturity | Responsible |
| DFFS |
|
Reminder every 14 days after maturity | Responsible |
| DFFS | x |
At closing | Reporting | Responsible | DFFS |
|
App - Cases and
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Actions
Trigger | To | Type of notification |
|---|---|---|
Creation of a new case | Responsible | Flow |
Creation of a new measure | Responsible | Flow |
New round of protection | Responsible | Flow |
New registration | Responsible | Flow |
Other notifications on separate forms |
| Flow |
...
Document workspace
Trigger | To | CC | Type of notification | Repetitive |
|---|---|---|---|---|
Document to be approved / verified | Approves/verifies |
| DFFS |
|
Document not approved / verified | Document owner |
| DFFS |
|
Document ready for publication | Document owner |
| DFFS |
|
Document published | Document owner |
| DFFS/Flow |
|
Publication - see “Reading confirmation” below |
|
|
|
|
Invitation to consultation round | Hearing round participant |
| DFFS/Flow |
|
Hearing round ends | Hearing round participant |
| DFFS/Flow |
|
Reminder on audit date and then every 30 days | Document owner |
| Flow | x |
Process
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Descriptions
Trigger | To | CC | Type of notification | Repetitive |
|---|---|---|---|---|
PD for approval | Approves |
| DFFS |
|
Updated PD approved and published | Process owner |
| DFFS |
|
30 days before the next audit | Process owner |
| Flow |
|
21 days before the next audit | Approves |
| Flow |
|
On audit date | Process owner |
| DFFS |
|
Every 7 days after audit due date | Process owner |
| Flow | x |
Publication - see “Reading confirmation” below |
|
|
|
|
New comment/discussion | Process owner | Co-author | DFFS, Flow |
|
...
Trigger | To | Type of notification | Repetitive |
|---|---|---|---|
New risk assigned | Risk owner | DFFS, Flow |
|
Next risk assessment on audit date | Risk assessment owner | Flow |
|
Reminder for revision every 14 days | Risk assessment owner | Flow | x |
...
Performance / Objectives
Trigger | To | Type of notification | Repetitive |
|---|---|---|---|
Creation of new target | Responsible | DFFS, Flow |
|
Notification of the date of the next evaluation | Responsible | Flow |
|
Reminder every 14 days for the next evaluation | Responsible | Flow | X |
...
Trigger | To | CC | Type of notification |
|---|---|---|---|
Expiry of certificate and course 30 days before | Person | Manager | Flow |
Next assessment of competence on audit date | Person | Manager | Flow |
Assets and
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Controls
Trigger | To | Type of notification | Repetitive |
|---|---|---|---|
Notification of audit date of Active | Active owner | Flow |
|
Notification every 14 days after the audit date of Active | Active owner | Flow | X |
Notification of the next audit date of Safeguards | Responsible | Flow |
|
Notification every 14 days after the audit date of Safeguard measures | Responsible | Flow | X |
...
Trigger | To | Copy to | Type of notification |
|---|---|---|---|
At each new deadline according to the recurring rule | Responsible | Internal CC, External CC | DFFS |
Reading confirmations /
...
Notification when publishing documents, PDs and process maps
Trigger | To | Type of notification |
|---|
...
Trigger | To | Type of notification |
|---|---|---|
Send document(s) for approval | Approve | DFFS |
Document approved | Author | DFFS |
Document rejected | Author |
|
System
...
Calendar
Trigger | To | Type of notification |
|---|---|---|
Send an invitation to a calendar element | Participants | DFFS |