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Some customers see the need for changes in Better. However, we recommend testing the system as it is with a focus group before ordering changes. See the article on Settings and switches in Better for more information. Adaptations will result in more complicated and expensive upgrades, but will still be absolutely necessary for some customers.

Better videos

An overview / review of Better https://youtu.be/HbJ0JypbjuI

The home page https://youtu.be/06yEfGjwktk

Case types https://youtu.be/9ZP1OiVQWic

Notifications https://youtu.be/OyBuYMtnRrY

Case Status Numbers https://youtu.be/HkpUDIzF5vA

List views https://youtu.be/MrI8CGvn9tI

Better Search Button https://youtu.be/HqwR1_T9tmA

User Rights and Roles in a Case https://youtu.be/s2TupEt-YDs