Encryption in Better

Better has standard functionality where sensitive data will be encrypted.

  • When the case is new (status 1), the description field is encrypted.

  • During the rest of the proceedings, the "Sensitive information" field is encrypted and all sensitive data must be moved to this field.

Only the Case Manager and Deputy can decrypt data that has been encrypted.

This functionality requires case managers to move sensitive data to the Sensitive information field manually and is standard in Better.